Covid-19 Policies and Procedures

Your Health & Wellness are our top priority!

Please read below all the changes to our policies and procedures we have put in place to protect you.  These changes reflect state and national guidelines as well as our own anti-transmission practices.

Even with these policies, ANY close contact increases your chances of contracting COVID-19.  We recommend that anyone with concerns reach out to us.  We will, as best we can, help you decide on the right choice for YOUR health by giving you up-to-date information on the risks.

What we are asking from you:

  • No one who suspects that they may have come into contact with a person with Covid-19, who have travelled in the past 14 days or who have any signs of Covid-19 will be treated in the clinic.  Tele-medicine and car-side delivery of herbal medicine will be the sole treatment in these cases.

  • Anyone who is immune compromised or who suspects that they are at greater risk of developing serious symptoms is recommended to seek the advice of their medical professionals when deciding to visit the clinic.

  • Masks are required to be worn by patients and practitioners at all times while inside the clinic.

  • Please do not enter the clinic until the time of your appointment.  You will then be invited directly into your treatment room for pre-treatment screening.  After your appointment please exit the clinic directly.

  • There is an additional consent-to-treat form that outlines the risks of seeking out treatment at this time.  There is a link on the appointment confirmation email and all patients must read and sign before entering the clinic.

  • No accompanying people will be allowed in the clinic unless they are Personal Care Assistants, and these persons will be required to stay in the treatment room with the patient during the treatment.

Changes we are making FOR you:

  • We will be limiting the amount of body-work and massage we do and we will not be doing any massage-only treatments..

  • We will be changing the treatment room and reception room set-up to reduce the chances of viral transmission.

  • Every surface in the treatment room will be thoroughly disinfected with a hospital-grade disinfectant before and after each patient.

  • Surfaces in the public areas will be frequently disinfected throughout the day.

  • Masks and gloves will be worn by the practitioners for every treatment.

  • Hand sanitizer will be available in every room and in the public areas.

  • All bookings will be staggered and the number of bookings reduced to reduce the likelihood of contact-transmission.

  • We will be monitoring the statistics and situation and will make any and all necessary changes to our status and policies in order that everyone who comes in be as safe as possible.

© 2023 by Upright Acupuncture & Wellness LLC