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Payment:  We ask for payment at time of service.  We accept cash, check and card however if you would like to pay with cash please have exact change.  We do not keep change in the office.  Because of the associated fees we prefer Visa and Mastercard over other credit cards, however we accept all major cards

Tipping:  This is a health care facility and as such we do not accept tipping (we do accept kind words!). 

Insurance:  We are not in network with any insurance providers at this time.  This is because we don't want anyone else deciding how we treat you or limiting the services we can provide to you.  We will however provide "superbills" upon request which can be submitted to your insurance company for reimbursement according to your benefit structure.

Appointment Time:  We ask that you be on time for your appointment.  If you are late we cannot guarantee that we can give you your full appointment time, though we will always try to give you as much of your time as our schedule allows.  You will be charged for the full time.

Late Cancellation Fee:  We ask that you change or cancel your appointment at least 24 hours in advance.  If your change occurs later than that we reserve the right to charge your account for the full cost.  This policy is to ensure that everyone who needs to make an appointment is able to.

As always, if you have any questions please reach out to us any time. 

Thank you for your interest in Upright Acupuncture & Wellness!

- Andrew & Marielle

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